Lianne La Havas
Ravi Natural Tote

Please visit our FAQs page to see if your question has already been answered.

There is a link to our contact us form at the bottom if you still need your question answered.

With the exception of downloads, fan club subscriptions and tickets, you have a right to cancel your purchase of products from the site within one month of the date on which you received such products and receive a refund.

To exercise your right to cancel, simply i) notify us via the contact form and ii) return your products to us at the following address within one month of receipt of your products.

For more information, please visit the Help Pages >

We aim to dispatch complete orders from the warehouse within 1 business day (Mon-Fri). If your order contains a pre-ordered item or an item which is currently not in stock, we will dispatch your order in line with the item's release date, or as soon as we receive new stock for that item.

For further help, visit our FAQ Page.

Below is an approximate guide to shipping times: